As always, custom sizing is free, please provide measurements to ensure a proper fit! If you did not provide measurements (which is free and easy!), we may not accept your hood for a size exchange. If you cannot measure and are unsure on fit, please email to check if your hood is eligible with standard sizing. Only hoods with custom sizing will be re-made immediately. People who chose not to send in their measurements may be declined or delayed if we accept the exchange.
Free size exchange applies to hoods only, other items may be eligible, please inquire to find out if you are unsure.
If you provide your measurements and your hood does not fit perfectly, we will exchange it for free until it fits perfectly!
If you order a standard size we will most likely offer free exchange granted it is not a unique or uncommon color or style. If you are unsure, feel free to email to check if your hood is eligible first.
For large and complex orders, if your have not ordered with us before and are worried about fit, we can first send you a basic hood ahead of your order for size fitting to ensure your entire order will fit perfectly when we make it.
Should anything go wrong with your hood please contact us; we will fix a variety of issues, and a lot of the time we do it for free. We will always cover production flaws and mistakes, though rare, should it happen!
You can find instructions on measuring here.